Appointments
Please call to schedule an appointment at Richard Joseph
SalonSpa for any salon or spa service. [Please note that
an appointment for a Yuko System Patented REPAIR Hair Straightening
& Restoring (Thermal Reconditioning) must be booked in person
so that a hair consultation may be performed by one of our
hair restructuring experts prior to scheduling the appointment.]
Spa. In order to preserve everyone's schedule, all spa services
begin and end at the appointed time. We ask that you arrive
at least 20 minutes prior to your scheduled appointment
to prepare for your service. If you arrive late, you deprive
yourself of sacred moments in the spa. Please alert us if
you are running late. As a courtesy to our guests, please
make sure your cell phone is turned off while visiting the
spa.
Cancellation & Refund Policy
For all appointments:
We ask for a credit card number to hold your reservation.
We require at least a 48-hour notice to cancel or reschedule
any spa appointment or 24-hours notice to cancel or reschedule
any salon appointment (except for Thermals, Keratin and
Great Length services which require a deposit and a 48-hour
cancellation notice). Spa In order to preserve everyone's
schedule, all spa services begin and end at the appointed
time. We ask that you arrive at least 20 minutes prior to
your scheduled appointment to prepare for your service.
Spa packages must be completed in one visit. Should you
need to cancel or reschedule any appointment without proper
notice, a charge for the full appointment service fee will
be billed to your credit card.
General
ALL PRODUCT SALES ARE FINAL. All prices are subject to
change without notice.
Atmosphere
Richard Joseph Spa is a peaceful, meditative place. In
order to preserve a tranquil, relaxing spa environment,
we ask that you respect the privacy of other guests and
their wish to experience personal indulgence and renewal.
Please turn off all cell phones when you enter the spa.
Children 13 or older are welcome in the spa if they have
an appointment for services; children of any age are welcome
in the salon if they have an appointment for services.
During your visit to the spa, you will be given a place
to store your belongings; however, we recommend that you
leave your valuables at home. Richard Joseph SalonSpa
is not responsible for lost or stolen items. Please do
not drink alcohol before your spa appointment. It can
be damaging to your skin if you are having
Gift Cards
Treat a friend, colleague or loved one to a memorable
experience at Richard Joseph SalonSpa by giving a gift
card. Gifts cards are available in any denomination and
are the perfect gift for any occasion. Gift cards should
be protected and treated as cash. Richard Joseph SalonSpa
is not responsible for lost, stolen or damaged gift cards.
Gift cards are redeemable for services and merchandise
only and may not be exchanged for cash. Gift cards are
non-refundable/non-transferable and no change will be
given as unused value remains on our guest's SalonSpa
account. All gift cards have an expiration date and guests
must bring the original card with them to their appointment.
Gratuities may be included in any gift card purchase.
If you need assistance, please ask one of our guest coordinators.
Corporate Gifting
Do you direct a business? Would your employees or best
customers enjoy a bit of pampering? Our mission at Richard
Joseph SalonSpa is to bring a unique blend of fashion,
beauty, art and wellness for the mind, body and spirit
to our guests, our community and the planet; after all,
that is "the art of living." It would be our pleasure
to introduce you to services that are available to your
company for any gift-giving opportunity. We would also
be delighted to discuss and customize a collection of
Aveda custom gift sets at a variety of prices to satisfy
all your gifting needs. It's easy, stress-free, convenient
and unique.
Credit Cards
We accept MasterCard, Visa and American Express.
